Archive for June, 2008


customer service done right - thanks apple!

Tuesday, June 10th, 2008

my iphone died this week (well, the main menu button did anyways). so, today i made a genius appt via the apple website for 6:40pm. i showed up just before then, was seen at 6:43 and walked out of the store with a (free) new iPhone at 6:50!

then, when i got home, i connected to my powerbook and hit “restore old iphone.” in less than 5 minutes i had everything back…all my contacts, favorites, stocks, weather, bookmarks, notes, alarms, world time settings, music, etc. etc. etc.

pretty impressive…